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WWRC’s Business Training Program currently offers three (3) Career Pathways:

A student may complete one (1) Career Pathway, any two (2) Career Pathways, or all three (3) Career Pathways, if demonstrating proper competency per the Vocational Skills Records (VSR’s) on each Career Pathway.

Each Training Program curriculum and expected knowledge, skills, and abilities are developed in partnership with a designated Occupational Advisory Committee.

For more information, please see Vocational Training Policies and Procedures.

Business Training Program

Training Program Description: WWRC's Business Training Program is an approved program by the Accrediting Commission of the Council on Occupational Education (COE).

By completing core assessment tasks prior to enrolling in any Career Pathway within the Business Training Program, all newly enrolled students gain an introductory knowledge of computer concepts, information technology (IT) software, basic math skills, customer service skills, data entry skills, and English written and verbal comprehension skills.

Students enrolled in the Business Training Program are given the opportunity to obtain a basic Customer Service workplace certification and the Virginia Career Readiness Certificate.

At the completion of the training program, graduates are competent in the following:

  • Microsoft Office Suite
  • QuickBooks
  • Keyboarding
  • Gregg Quick Filing System
  • Retail Sales Software
  • Business Math
  • Business Machines Operations
  • Business Communications


Customer Service Representative

Vocational Skills Record Click Here
O*Net Code 43-4051.00 & 41-2011.00
Program Length 375 clock hours (60 training days/3 months)
Prerequisites:
  • Meet WWRC admission criteria
  • Completion or demonstrated mastery of Business core assessment skills is required for full enrollment in the training program.
Completion Requirements: A student must demonstrate mastery of a minimum 80% of core competencies, as documented on the Vocational Skills Record to be eligible for graduation.
Employment Settings: Graduates of the Business Training Program acquire the skills and knowledge for employment in entry-level positions in business, industry, and government agencies. Job Titles may include: Administrative Assistant, Administrative Support Specialist, Business Office Clerk, Administrative Secretary, Accounting Assistant, or Office Coordinator.

General Office Assistant

Vocational Skills Record Click Here
O*Net Code 43-9061.00
Program Length 425 clock hours (68 training days/3.4 months)
Prerequisites:
  • Meet WWRC admission criteria
  • Completion or demonstrated mastery of Business core assessment skills is required for full enrollment in the training program.
Completion Requirements: A student must demonstrate mastery of a minimum 80% of core competencies, as documented on the Vocational Skills Record to be eligible for graduation.
Employment Settings: Graduates of the Business Training Program acquire the skills and knowledge for employment in entry-level positions in business, industry, and government agencies. Job Titles may include: Administrative Assistant, Administrative Support Specialist, Business Office Clerk, Administrative Secretary, Accounting Assistant, or Office Coordinator.

Administrative Office Specialist

Vocational Skills Record Click Here
O*Net Code 43-6014.00
Program Length 450 clock hours (72 training days/3.6 months)
Prerequisites:
  • Meet WWRC admission criteria
  • Completion or demonstrated mastery of Business core assessment skills is required for full enrollment in the training program.
Completion Requirements: A student must demonstrate mastery of a minimum 80% of core competencies, as documented on the Vocational Skills Record to be eligible for graduation.
Employment Settings: Graduates of the Business Training Program acquire the skills and knowledge for employment in entry-level positions in business, industry, and government agencies. Job Titles may include: Administrative Assistant, Administrative Support Specialist, Business Office Clerk, Administrative Secretary, Accounting Assistant, or Office Coordinator.

Contact Information

Email: Vocational Training (VocationalTrainingInfo@wwrc.virginia.gov)

Phone: 800-345-9972, Ext. 7383 or 540-332-7232 | TTY 800-811-7893


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